Privacy policy

1. General Information

Urban Mobility Systems B.V. (“UMS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

2. Data We Collect

UMS may collect and process the following personal data:

Contact Information: Name, email address, phone number, and company details when you contact us or request information.
Website Usage Data: IP address, browser type, device information, and cookies to enhance website functionality and user experience.
Communication Data: Any correspondence sent via email, forms, or other communication channels.

We do not collect or process sensitive personal data unless explicitly required by law or with your consent.

3. How We Use Your Data

UMS processes your data for the following purposes:

Providing Services: Responding to inquiries, processing requests, and managing business relations.
Website Optimization: Analyzing visitor behavior to improve website functionality and content.
Marketing & Communication: Sending newsletters or promotional content (only with your explicit consent).
Legal Compliance: Meeting legal obligations, such as tax or regulatory requirements.

We will not sell, rent, or share your personal data with third parties for marketing purposes without your consent.

4. Legal Basis for Data Processing

We process personal data based on the following legal grounds:

Performance of a contract: When necessary to fulfill an agreement with you.
Legitimate interest: For business operations, marketing, and security improvements.
Legal obligation: When required by law (e.g., tax or regulatory compliance).
Consent: When you explicitly provide permission (e.g., subscribing to a newsletter).

5. Data Security & Retention

We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, comply with legal obligations, or resolve disputes.

6. Third-Party Sharing

Your data may be shared with trusted third-party service providers when necessary, such as:

Hosting & IT Providers: To ensure secure website and system operations.
Analytics Services: For website performance tracking (e.g., Google Analytics).
Legal & Regulatory Authorities: When required by law.

All third parties are required to handle your data securely and in compliance with applicable privacy laws.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze traffic. You can manage or disable cookies via your browser settings. For more details, please refer to our Cookie Policy.

8. Your Rights

Under applicable privacy laws, you have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data when legally applicable.
Objection: Object to data processing based on legitimate interest.
Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at [email protected]. We may require identity verification for security reasons.

9. Changes to This Privacy Policy

UMS reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last updated: 01-02-2025

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📍 Urban Mobility Systems B.V.
📍 Galliërsweg 16-18, 5349 AT Oss, The Netherlands
📧 [email protected]
📞 +31 (0)85 130 0090